Retention is the New Growth.

Create Utility is a consultancy for eCommerce brands with subscriptions and recurring orders. We help you turn first-time buyers into loyal customers by designing retention strategies that make your product indispensable.

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Wake up to revenue. Decrease your time to profitability. Reduce customer churn and watch your customer acquisition costs fall. Increase revenue and lifetime value. Find out how to turn your marketing stack into a well-oiled retention machine.

Growth is more loyal customers.

In most recurring-revenue businesses, a small group of loyal customers drives the majority of revenue. Yet retention efforts often chase everyone else - discounts, cart recoveries, win-backs. Useful, but shallow.

The real unlock? Growing the base of loyalists who power your business. That’s where retention becomes growth.